We are always on the lookout for the best customer service and sales talent SA has to offer. You might be an experienced contact centre professional looking for a new challenge or maybe you currently work in face-to-face sales, hospitality or retail; looking for a career change - it doesn't matter to us. If you have the right attitude and thrive in a target driven, professional customer service / retention environment - we want to know more about you!

As the leading Australian Telco, our client wants the 'cream of the crop'! To entice the best talent, it's only natural to offer the best conditions. Here are some of the reasons you will want to make this career change:

• Work/life balance
• Fully paid, comprehensive training & ongoing support
• Staff discounts, performance based incentives, rewards & recognition
• A team oriented culture where you can work hard and have fun doing it!
• Regular theme and casual days
• A variety of career development pathways
• Unrivalled exposure to product evolution, market leading campaigns and modern technology
• Lucrative $alary package including an uncapped earning component
• Great people, management and working culture

Inbound Contact Centre Retention & Sales Consultants

Commencing in early October 2010, multiple vacancies are available for inbound contact centre retention, service and sales consultants with a true passion for exceeding customer expectations and retention targets.

We are looking for results driven, team players to receive inbound calls from existing customers regarding their mobile or fixed line products and services. You will be representing a company that continues to grow; hence every call presents an opportunity to retain and/or win business. Retention, service and solutions based up-selling / cross-selling will be the primary focus of your role; a flexible nature, level headedness and resilience will ensure your success.

What are we looking for in the successful applicant?

• Sound sales and service experience
• Strong communication / proven negotiation skills
• Ability to work a rotating shift roster
• Drive to achieve, succeed and exceed
• Exceptional time management skills
• A solid working history in retail, hospitality, contact centre or another customer service related field
• Reliability, dedication and willingness to learn
• Stability; employees that are looking for a long term career within the organisation
• Competent computer skills
• The ability to handle an ever changing work environment

This is a structured, target/KPI driven environment where you will be rewarded for your results.

There is no other telecommunications company in Australia that has such a diverse range of career opportunities offering flexibility and choice regarding your work / life balance.

Take the next step towards a new and rewarding career by clicking the apply button.

To be considered for this position you must be an Australian Permanent Resident or Citizen.