A large general insurance organisation based in inner Melbourne is currently seeking an experienced Customer Service Representative/Administrator to look after client contact.  You will be required to have exceptional customer service experience and the ability to assist customers with all insurance needs.

Your responsibilities will include;

Managing customer service queries, both inbound and outbound calls
Discussing products and services to best suit the customer's needs
General administration
Conflict resolution
Maintaining company's database

We are interested in talking to highly motivated and results focused individuals who can demonstrate a successful track record in a customer service role and are immediately available to commence. Microsoft Office skills essential.