This is your opportunity to join a modern and exciting national telecommunications organisation as an inbound call centre operator, commencing immediately. You will be a valued team member utilising your outstanding customer service skills by initiating calls or responding to customer enquiries relating to a range of products and services. 
 
You will be based in Adelaide CBD, working Monday to Friday 7.30am - 8pm and Saturday; 7.30am - 7.30pm on a rotating roster.  
 
Thorough training will be provided so you can confidently determine the status of every request and assist in the delivery of products/services. Standard procedures and guidelines are provided to ensure a consistent delivery of service. 
  
You will need: 
 

• Previous experience in customer service  
  
• Professional phone manner  
  
• Multi tasking skills  
  
• The ability to meet and exceed KPI’s  
  
• Customer resolution skills  
  
• Outstanding problem solving skills  
  
• Knowledge of a sales environment  
  
• Administration skills  
  
• Ability to work in a team  
  

  
You will be:   

• Driven, motivated and enthusiastic  
  
• An Australian Permanent Resident  
  
• Organised and committed  
  

  
Please forward your application by using the 'apply now' button below quoting reference number 188162.
Clements Recruitment
Optus Centre
5/431 King William Street
ADELAIDE SA 5000  

 

For more exciting opportunities, visit our jobs page at http://www.clements.com.au